Handling customer queries on Web Chat, E-mails and Social Media Educate current and potential customers with product and service information Maintain accurate customer records Identify and upscale priority issues to the Team Leader and Ops Team Actively participate in team meetings Key Performance Indicators: Handle all queries in a polite, professional manner Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution Educate customers on services and processes Escalate any issues to the Team Leader Achieve agreed KPIs and Objectives Adhere strictly to shift schedules Adhere to laid down internal policies, procedures and processes Work collaboratively with the team Qualifications A Bachelors degree from any stream if a Fresher Minimum HSC with a minimum of 1 year of relevant experience Passionate about customer care Good typing skill Fluent in written and spoken English Able to work well under pressure and under minimum supervision A fast learner who is able to work with set targets Must be time flexible and able to work in a rotational shift system including Public holidays and weekends Additional Information IT Asset provided 5 Days working Health and vision Insurance Annual Bonus Overtime Payment Team Outings Education allowance (Training courses, Udemy, Coursera, etc.) Job Location: Remote #J-18808-Ljbffr Team Car Care / Jiffylube
...experienced and skilled Project Controls Specialist to join our team. The ideal candidate... ...in a multi-faceted work environment with diverse types of responsibilities.Competency SummaryAt... ...INs Best Places to Work for Disability Inclusion 2021, 22, 23Ethispheres Worlds Most...
...responsibilities of this job are included but not limited to this job description other tasks may be assigned and expected to be performed. Set-up and operate a wide range of presses to assemble chain and other operations associated to ensure that all assembly processes are...
...Here at [Faber], we operate [Black Coffee, Cold Smoke Tavern and Kettle House Restaurant], offering a full menu of snacks, meals, and beverages in our restaurants, as well as a wide variety of merchandise in our giftshop; including local souvenirs, travel supplies, snacks...
...Location:FL-Orlando-John Young Job Title: On Air Talent (Part-Time) - Orlando Radio Position Overview Cox Media Group Orlando Radio has an opening for a Bilingual Part-Time On-Air Host for Hits 96.5. We're looking for talent to put on a show, not just an air...
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